Quality Policy
This is the formal English translation of your Quality Policy. It incorporates the specific terminology of the ISO 9001:2015 and ISO 20700:2018 standards to ensure it meets international certification requirements.
The Advisory Box (hereinafter TAB) has implemented a Corporate Management System in compliance with the requirements of the UNI EN ISO 9001:2015 standard, current laws, and the UNI EN ISO 20700:2018 guidelines. This irrevocably confirms its commitment to the continuous improvement of business processes, in terms of both effectiveness and efficiency, with the goal of increasing the satisfaction levels of clients, internal operators, suppliers, and ownership over time.
TAB’s Quality Policy is established based on four primary objectives:
-
To consistently maintain a high level of satisfaction for all interested parties;
-
To facilitate a participatory process and sharing among its people, particularly employees and collaborators;
-
To perform every evaluation based on objective evidence and in compliance with applicable standards and regulations;
-
To guarantee ethical behavior in every activity.
Obtaining certification under the UNI EN ISO 9001:2015 standard, observing the UNI EN ISO 20700:2018 guidelines, and strictly adhering to its Code of Ethics represent a strategic factor of competitiveness and qualification for TAB, demonstrating the efforts made to pursue the continuous satisfaction of all clients and partners.
TAB Management commits daily to pursuing corporate objectives through the delivery of high-quality services. These are pursued not only through the application of a Management System compliant with the UNI EN ISO 9001:2015 standard and guidelines for management consultancy services but also according to criteria of corporate sustainability.
Scope and Field of Application
-
Design and delivery of strategic organizational consultancy services in the corporate field.
-
Design and delivery of training courses regarding business organization and management.
Operating Commitments
In the performance of its activities, TAB guarantees:
-
An organizational model capable of ensuring high and appropriate skills applied to the design and delivery of strategic consultancy and training services;
-
The establishment of every interaction with clients and partners with the intent of creating value, while identifying current and future needs for the success of the company;
-
The implementation of a Code of Conduct capable of guiding the ethical and professional behavior of TAB in the performance of its duties;
-
A Quality Management System based on a risk-based thinking approach. This allows the organization to determine factors that could cause process deviations from the ISO 9001:2015 standard and to implement preventive controls to minimize negative effects and seize market opportunities by anticipating trends.
Management undertakes to ensure that this Policy is understood, shared, and implemented by all employees and collaborators. Simultaneously, it commits to sharing it with all interested parties via the corporate website.
Continuous Improvement Objectives
Based on the general principles set out below, measurable objectives have been defined. These are monitored during annual reviews by the Quality System Manager and Management to continually improve the effectiveness of the System:
-
Personnel Focus: Paying maximum attention to identifying and satisfying the needs of staff, ensuring constant professional development, motivation, and growth;
-
Operational Excellence: Continually improving the quality of company management and services, generating positive results both economically and in terms of external reputation and excellence;
-
Professionalism: Guaranteeing the availability of professionals who are always suited to the needs of interested parties and the reference market, with an appropriate level of awareness of relevant laws, policies, and regulations governing the services;
-
Corporate Image: Continually improving the image of the company as a responsible and efficient entity;
-
System Compliance: Respecting the requirements of the Quality Management System together with the guidelines for management consultancy services, ensuring its continuous and effective application;
-
Policy Review: Continually reviewing the Quality Policy to ensure that all people, especially employees and collaborators, fully understand its contents and remain committed to their implementation.